My Oracle Support Banner

Error Message on some Invoices "Purchase order vendor cannot be validated against the data source" (Doc ID 2590894.1)

Last updated on SEPTEMBER 20, 2019

Applies to:

Oracle WebCenter Forms Recognition - Version 10.1.3.5.0 to 12.2.1.3.0 [Release 10gR3 to 12c]
Information in this document applies to any platform.

Symptoms

Using WFR 12.2.1.3.0 and 1007G version of AP Project.

When a purchase order is validated, the currency change and vendor change popups occur. Upon selecting OK the Vendor field cannot be validated. The Vendor / Site ID field will normally display the Vendor Number & Pay site ID. In this case the Vendor field turns red and displays Vendor ID instead of Vendor Number whereas Vendor Site ID displays Purchasing Site ID. It doesn't allow to validate the vendor. The message displayed in Web Verifier for the VendorID field is:

Purchase order vendor cannot be validated against the data source

However, when the Verifier user manually searches for the vendor using the "Vendor Search" button, that same vendor can be validated. This is happening for handful of invoices and the configuration seems to be correct.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.