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WebCenter Sites Application Is Going To 500 Error While Accessing Context Root or Submitting Credentials in Login Page (Doc ID 2593118.1)

Last updated on SEPTEMBER 28, 2019

Applies to:

Oracle WebCenter Sites - Version 11.1.1.8.0 to 11.1.1.8.0 [Release FatWire]
Information in this document applies to any platform.

Symptoms

WebCenter Sites Application is Returning 500 Errors When Accessing {context_root} or Submitting Credentials in CAS Login Page

When attempting to access WebCenter Sites via the context root (e.g. /cs or /sites) a 500 error is returned:
e.g.

  Error 500--Internal Server Error
  java.lang.SecurityException: Authentication failed for user fwadmin. Internal error code: -2
  at com.fatwire.system.SessionFactory.newSession(SessionFactory.java:92)
  at ************(Custom Web Filter class) ***************************************
  at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:60)
  at com.fatwire.wem.sso.cas.filter.CASFilter.doFilter(CASFilter.java:719)
  at com.fatwire.wem.sso.SSOFilter.doFilter(SSOFilter.java:51)
  at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:60)
  at com.fatwire.cs.ui.framework.UIFilter.doFilter(UIFilter.java:108)
  at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:60)
  at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.wrapRun(WebAppServletContext.java:3748)
  at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.run(WebAppServletContext.java:3714)
  at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321)
  at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:120)
  at weblogic.servlet.internal.WebAppServletContext.securedExecute(WebAppServletContext.java:2283)
  at weblogic.servlet.internal.WebAppServletContext.execute(WebAppServletContext.java:2182)
  at weblogic.servlet.internal.ServletRequestImpl.run(ServletRequestImpl.java:1499)
  at weblogic.work.ExecuteThread.execute(ExecuteThread.java:263)
  at weblogic.work.ExecuteThread.run(ExecuteThread.java:221)

Changes

 possibly custom user credentials changed.

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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