Fusion Apps - UCM UI shows inconsistent search results when compared to the ODTU SearchTool (Doc ID 2593183.1)

Last updated on SEPTEMBER 21, 2023

Applies to:

Symptoms

ISSUE
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User(s) logged into UCM via a browser are seeing different search results as opposed to the Oracle Document Transfer Utility (ODTU)'s SearchTool program using same credentials.


ERROR
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None


STEPS TO REPLICATE
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1. Log onto UCM in a browser.
2. Do a search on ContentId like 'UCMFA0' (substring search)
3. This brings a search result page.

4. Now use the same user from above to execute following ODTU cvommand:
Ex: java  -classpath "oracle.ucm.fa_genericclient_11.1.1.jar:$MW_HOME/oracle_common/modules/oracle.jrf_11.1.1/jrf-client.jar" oracle.ucm.idcws.client.SearchTool --url= https://<POD_NAME>.fs.<Country_ID>.oraclecloud.com/idcws/ --username=xxx --password=xxx --policy=oracle/wss_username_token_over_ssl_client_policy --dDocName%=UCMFA0 (Here --dDocName%=UCMFA0: dDocName contains substring UCMFA0)

5. Notice that the results are significantly different from step# 3.


BUSINESS IMPACT
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User(s) are seeing discrepancy in results.

Changes

Cause

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