ESSO Mainframe Helper Causes High CPU Usage When Opening A Command Prompt Window
(Doc ID 2593613.1)
Last updated on SEPTEMBER 27, 2019
Applies to:Oracle Enterprise Single Sign-On Suite Plus - Version 220.127.116.11.1 and later
Information in this document applies to any platform.
Oracle Enterprise Single Sign-On: Logon Manager
The ESSO Logon Manager mainframe helper object causes high CPU usage when opening a command prompt (cmd.exe)
The mainframe helper object in ESSO Logon Manager does not cause the CPU usage to spike when opening a command prompt.
STEPS TO REPRODUCE
- Open a command prompt (cmd.exe) while ESSO Logon Manager is running.
- Open Windows Task Manager
- Note that the CPU usage is 5-15% for the ssomho.exe process.
Due to this issue, users experience performance issues and high CPU usage on Windows platforms.
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