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Some Users Are Not Able To Log Into Webcenter Content (Doc ID 2593783.1)

Last updated on OCTOBER 02, 2019

Applies to:

Oracle WebCenter Content - Version 11.1.1.9.0 and later
Information in this document applies to any platform.

Symptoms

This can occur with any 11g or 12c version of Webcenter Content.

Some users on an LDAP server that the WCC domain connects to are able to log into the WCC.

Some other users on that same LDAP server are unable to log into the WCC.

About these users unable to log into the WCC:

It's validated their user name and passwords are correct.

They are able to log in to other enterprise applications using the same LDAP user credentials.

This issue occurs (and reproducible) in all browsers.

There is nothing wrong with the users' PC or network. Those users are not able to login from another PC.

The LDAP admins confirm those user accounts are valid.

They aren't locked out by Weblogic.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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