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Using SaveFile Script To Write A 9 Page TIF To Mapped Drive Takes 3 Minutes (Doc ID 2594410.1)

Last updated on OCTOBER 03, 2019

Applies to:

Oracle WebCenter Forms Recognition - Version 12.2.1.3.0 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.1.3.0 version, OFR AP Solution Project

Using SaveFile Script to Write a 9 Page TIF to Mapped Drive Takes 3 Minutes.  Script comes from <Document 2389770.1> Custom Code to Copy A TIF File In The UserExitVerifierException Event Only Copies Out the First Page of Multiple Page TIF File

Calling the script from UserExitVerifierException:
The larger file with a dithered grayscale page takes over three minutes to do the SaveFile on the first page according to the U_ log file.
The smaller file without a dithered grayscale page takes milliseconds to to do the SaveFile on the first page according to the U_ log file.

The larger file also gets a timeout error in the U_ log.

Changes

Installed WFR12.2.1.3 on Windows 2012 R2.

Cause

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