My Oracle Support Banner

Multiple SAP instances: Accounts reconciled from one SAP instance are getting incorrectly linked to another SAP instance (Doc ID 2598086.1)

Last updated on AUGUST 04, 2021

Applies to:

Identity Manager - Version 11.1.1.5.9 and later
Information in this document applies to any platform.

Symptoms

Customer has three distinct SAP connectors (they are duplicated and they connect to different servers), and when they run the reconciliations for those connectors, a few accounts are mistakenly linked to a different SAP target rather than the "correct one", and get entitlements for the "wrong" account.

Changes

No recent changes.  Customer is running older versions of SAP connectors (9.1.0.x) 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.