My Oracle Support Banner

Access Portal Form Fill Fails After April 2018 Bundle Patches Are Installed OAM And Webgates (Doc ID 2600352.1)

Last updated on FEBRUARY 27, 2020

Applies to:

Oracle Access Portal - Version 11.1.2.3.0 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.1.3.180413 version, MICC Transfer to TSC

ACTUAL BEHAVIOR
---------------
Access Portal with OAM 11g R2 PS3 

After installing Oracle Access Portal with OAM 11g R2 PS3 (11.1.2.3.180417) the secure form-fill fails to inject the credentials into a protected page and an OAM an exception error is generated in the OAM diagnostic logs.

EXPECTED BEHAVIOR
-----------------------
Oracle Access Portal Service provides secure form-fill injection of user credentials into a protected web application.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Access Oracle Access Portal which is protected by OAM 11g R2 PS3
2. Enter credentials into OAM authentication page.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:- Secure form-fill fails and the credentials are not automatically injected into the protected application logon page. 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.