My Oracle Support Banner

Upgrade 11.1.2.3 To 11.1.2.4 Error- KPS 403 Forbidden (Doc ID 2609082.1)

Last updated on FEBRUARY 24, 2021

Applies to:

Oracle API Gateway - Version 11.1.2.4.0 and later
Information in this document applies to any platform.

Symptoms

When running the "sysupgrade" command from an OAG 11.1.2.4 installation, it errors with the following message:

REPORT <TIMESTAMP> [<PROCESS ID>] Tracing to directory:$OAG_11124_HOME/apigateway/upgrade/bin/out/logs filename: export.log
INFO <TIMESTAMP> [<PROCESS ID>] Topology started.
INFO <TIMESTAMP> [<PROCESS ID>] Node Manager Entity Store Configuration started.
INFO <TIMESTAMP> [<PROCESS ID>] Cassandra started.
INFO <TIMESTAMP> [<PROCESS ID>] Admin Users started.
INFO <TIMESTAMP> [<PROCESS ID>] Gateway Groups Entity Store Configuration started.
INFO <TIMESTAMP> [<PROCESS ID>] Ext/Lib Directory files started.
INFO <TIMESTAMP> [<PROCESS ID>] Key Property Store Data started.
ERROR <TIMESTAMP> [<PROCESS ID>] Unknown exception
ERROR <TIMESTAMP> [<PROCESS ID>] Exception from: Key Property Store Data. Description: Traceback (most recent call last):
  File "$OAG_11123_HOME/apigateway/upgrade/scripts/sysupgrade_export.py", line 69, in _Export__execute
  result = exporter.exportData(exportContext)
  File "$OAG_11123_HOME/apigateway/upgrade/scripts/kps/KPS2Exporter.py", line 26, in exportData
  self.__setup(localinstance)
  File "$OAG_11123_HOME/apigateway/upgrade/scripts/kps/KPS2Exporter.py", line 38, in _KPS2Exporter__setup
  self.model = self.client.getModel()
UniformInterfaceException: com.sun.jersey.api.client.UniformInterfaceException: GET https://<HOST>:<PORT>/api/router/service/instance-<X>/api/kps returned a response status of 403 Forbidden

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.