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Viewing Portal After Upgrading From 11g To 12c Causes the Screen to Freez (Doc ID 2610044.1)

Last updated on JANUARY 11, 2021

Applies to:

Oracle WebCenter Portal - Version 12.2.1.2.0 to 12.2.1.3.0
Information in this document applies to any platform.

Symptoms

Viewing a portal after upgrading from 11g to 12c causes the screen to freeze.

The pages are displayed but they are not functional.
Selecting any link or action in the page results in a "frozen" page.

The action menu for pages within the Portal is broken as well.

The portal diagnostic log shows the following errors:

[<TIMESTAMP>] [WC_Spaces] [ERROR] [] [org.apache.myfaces.trinidad.webapp.ResourceServlet] [tid: [ACTIVE].ExecuteThread: '45' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: <USERID>] [ecid: <ECID>] [APP: webcenter] [partition-name: DOMAIN] [tenant-name: GLOBAL] [DSID: <DSID>] An Exception occured in ResourceServlet.service().[[
  request.pathTranslated:<domain_home>/servers/WC_Spaces/tmp/_WL_user/webcenter/ryo033/war/js/<FILENAME>.js
  request.requestURI:/webcenter/oracle/webcenter/siteresources/scopedMD/shared/js/<FILENAME>.js
  FacesContext: org.apache.myfaces.trinidadinternal.context.FacesContextFactoryImpl$CacheRenderKit@2884a8c0
  ServletContext: ServletContext@2102694005[app:webcenter module:/webcenter path:/webcenter spec-version:3.1]
 java.io.IOException: oracle.mds.exception.MDSException: MDS-00220: Document oramds:/oracle/webcenter/siteresources/scopedMD/shared/js/<FILENAME>.js to be loaded does not exist for label
...

Caused by: oracle.mds.exception.MDSException: MDS-00220: Document oramds:/oracle/webcenter/siteresources/scopedMD/shared/js/<FILENAME>.js to be loaded does not exist for label
... 63 more


[<TIMESTAMP>] [WC_Spaces] [ERROR] [] [org.apache.myfaces.trinidad.webapp.ResourceServlet] [tid: [ACTIVE].ExecuteThread: '17' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: <USERID>] [ecid: <ECID>] [APP: webcenter] [partition-name: DOMAIN] [tenant-name: GLOBAL] [DSID: <DSID>] An Exception occured in ResourceServlet.service().[[
  request.pathTranslated:<domain_home>/servers/WC_Spaces/tmp/_WL_user/webcenter/ryo033/war/images/<FILENAME>.jpg
  request.requestURI:/webcenter/oracle/webcenter/siteresources/scopedMD/shared/images/<FILENAME>.jpg
  FacesContext: org.apache.myfaces.trinidadinternal.context.FacesContextFactoryImpl$CacheRenderKit@7b75d9eb
  ServletContext: ServletContext@2102694005[app:webcenter module:/webcenter path:/webcenter spec-version:3.1]
 java.io.IOException: oracle.mds.exception.MDSException: MDS-00054: The file to be loaded oramds:/oracle/webcenter/siteresources/scopedMD/shared/images/<FILENAME>.jpg does not exist.
...

Caused by: oracle.mds.exception.MDSException: MDS-00054: The file to be loaded oramds:/oracle/webcenter/siteresources/scopedMD/shared/images/<FILENAME>.jpg does not exist.
... 63 more

STEPS

The issue can be reproduced at will with the following steps:

  1. Connect to WebCenter Portal.

  2. View the portal.

  3. Attempt to perform any operations in the page.
    Here you will see the issues.

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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