Deleting a Folder Which Contains Files and Then Restoring the Folder Do Not Restore the Files, Only the Folder is Restored (Doc ID 2610429.1)

Last updated on SEPTEMBER 30, 2022

Applies to:

Symptoms

Deleting a folder which contains files and then restoring the folder do not restore the files, only the folder is restored.
 
The files can be seen under expired content.

STEPS

The issue can be reproduced at will with the following steps:

1. Connect to WebCenter portal.
   
   

2. Navigate to the Documents page in a portal.
   
   

3. Create a folder.
   e.g.: TestFolder
   
   

4. Upload a document in the folder.
   e.g.: MyFile.doc
   
   

5. Delete the folder.
   e.g.: TestFolder in this case.
    

6. Go to the users Trash.
   e.g.:
   
   Expand the "Browse" drop down in the Documents task flow and select Trash.
   
   

7. Restore the folder.
   e.g.: TestFolder in this case.
   
   

8. Confirm the folder was restored.
    

9. Note the file was NOT restored:
    

10. Connect to the Content Server UI.
    
    Select : Content Management -> Expired Content

    Note the deleted file is under expired content.

    e.g. MyFile.doc in this case.
    
    

Changes

Cause

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