Portal Login Fails With " Internal Error" (Doc ID 2611153.1)

Last updated on MARCH 04, 2024

Applies to:

Symptoms

Portal login Fails with Internal Error and the log shows below exceptions.

[<TIMESTAMP>] [WC_Portal1] [WARNING] [] [oracle.webcenter.webcenterapp.internal.view.backing.PublicPageBean] [tid: [ACTIVE].ExecuteThread: '43' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: <USERNAME>] [ecid: <ECID>] [APP: webcenter] [partition-name: DOMAIN] [tenant-name: GLOBAL] [DSID: <DSID>] Internal Error (WCS#<DATE>)

[<TIMESTAMP>] [WC_Portal1] [NOTIFICATION] [] [oracle.ods.virtualization.engine.backend.jndi.ADAuthenticator] [tid: [ACTIVE].ExecuteThread: '43' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: <USERNAME>] [ecid: <ECID>] [APP: webcenter] [partition-name: DOMAIN] [tenant-name: GLOBAL] [DSID: <DSID>] Priming the connection pool.ldap://[<HOSTNAME>]:<LDAP_PORT>

[<TIMESTAMP>] [WC_Portal1] [WARNING] [LIBOVD-60024] [oracle.ods.virtualization.engine.backend.jndi.ADAuthenticator] [tid: [ACTIVE].ExecuteThread: '43' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId:<USERNAME>] [ecid: <ECID>] [APP: webcenter] [partition-name: DOMAIN] [tenant-name: GLOBAL] [DSID: <DSID>] Connection error: [LDAP: error code 49 - 80090308: LdapErr: DSID <DSID>, comment: AcceptSecurityContext error, data 775, v2580

Changes

Cause

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