Portal Login Fails With " Internal Error"
(Doc ID 2611153.1)
Last updated on JUNE 25, 2024
Applies to:
Oracle WebCenter Portal - Version 12.2.1.3.0 and laterOracle WebCenter Portal for OCI - Version 12.2.1.4_24.2 and later
Information in this document applies to any platform.
Symptoms
Portal login Fails with Internal Error and the log shows below exceptions.
[<TIMESTAMP>] [WC_Portal1] [WARNING] [] [oracle.webcenter.webcenterapp.internal.view.backing.PublicPageBean] [tid: [ACTIVE].ExecuteThread: '43' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: <USERNAME>] [ecid: <ECID>] [APP: webcenter] [partition-name: DOMAIN] [tenant-name: GLOBAL] [DSID: <DSID>] Internal Error (WCS#<DATE>)
[<TIMESTAMP>] [WC_Portal1] [NOTIFICATION] [] [oracle.ods.virtualization.engine.backend.jndi.ADAuthenticator] [tid: [ACTIVE].ExecuteThread: '43' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: <USERNAME>] [ecid: <ECID>] [APP: webcenter] [partition-name: DOMAIN] [tenant-name: GLOBAL] [DSID: <DSID>] Priming the connection pool.ldap://[<HOSTNAME>]:<LDAP_PORT>
[<TIMESTAMP>] [WC_Portal1] [WARNING] [LIBOVD-60024] [oracle.ods.virtualization.engine.backend.jndi.ADAuthenticator] [tid: [ACTIVE].ExecuteThread: '43' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId:<USERNAME>] [ecid: <ECID>] [APP: webcenter] [partition-name: DOMAIN] [tenant-name: GLOBAL] [DSID: <DSID>] Connection error: [LDAP: error code 49 - 80090308: LdapErr: DSID <DSID>, comment: AcceptSecurityContext error, data 775, v2580
Changes
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
Symptoms |
Changes |
Cause |
Solution |