My Oracle Support Banner

"You are not allowed to alter a user's login ID" Error Updating the LoginName In BMC Connector (Doc ID 2613518.1)

Last updated on AUGUST 10, 2021

Applies to:

Identity Manager Connector - Version 11.1.1.6.0 and later
Information in this document applies to any platform.

Symptoms

Using the BMC Remedy User Management 11.1.1.6.0 and provisioned a BMC account to a user in OIM. When updating the LoginName field in the application form of the provisioned BMC account in OIM, it does not work and Login ID is not updated in the BMC target.

Error in the log:

Steps to reproduce:

1) Provision a user in OIM with BMC User Management application created using the BMC Remedy User Management connector.

2) After the user is provisioned, modify the same BMC application account provisioned to the user and update the LoginName.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.