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ServiceNow Connector Throws 415 Unsupported Media Type Error (Doc ID 2615387.1)

Last updated on JULY 21, 2020

Applies to:

Identity Manager - Version and later
Identity Manager Connector - Version and later
Information in this document applies to any platform.



Using ServiceNow connector in OIG environment by following the connector documentation. While provisioning an account the connector is throwing "415 Unsupported media type. Supported media types are application/json, ... " error.

Using soapui REST and Postman call able to create account in same target but while using connector it does not work.

Also verified that the configuration lookup is configured with Accept header as "application/json" and ContentType header as "application/json".

Please advise cause and resolution of this issue


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