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ServiceNow Connector Throws 415 Unsupported Media Type Error (Doc ID 2615387.1)

Last updated on JUNE 10, 2021

Applies to:

Identity Manager Connector - Version 12.2.1.3.0 and later
Information in this document applies to any platform.

Symptoms

Using 12.2.1.3 version of the OIM ServiceNow connector. The connector application has been configured but while provisioning an account the connector is throwing error:

Using REST or Postman call one is able to create account in same target but using connector it is not working

Also verified that the configuration lookup is configured with Accept header as "application/json" and ContentType header as "application/json".

Steps to reproduce:

1- Install and configure 12.2.1.3 version of the ServiceNow connector
2- Provision the ServiceNow account from OIM to a user.

Cause

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