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Installation Failed with 504 Bad Gateway (Doc ID 2615495.1)

Last updated on MAY 27, 2021

Applies to:

Oracle WebCenter Sites - Version and later
Information in this document applies to any platform.


Sites Install is failing with a 504 error when accessing the sitesconfigsetup servlet.

[ERROR] [] [oracle.wcsites.install] [tid: 256] [userId: <anonymous>] [ecid: Y6LAb1T0000000000,0:1:1277] [APP: sites-samples] [partition-name: DOMAIN] [tenant-name: GLOBAL] ActionHandlerExecuteCommand: ExecuteCommand failed for https://<hostname>:<port>/sites/Install?COMMANDNAME=READURL&SITES_CONFIG=%2F<hostname>%2Flocal%2Fconfig%2Fdomains%2Fwcs_domain%2Fwcsites%2Fwcsites%2Fconfig&pagename=OpenMarket%2FXcelerate%2FInstallation%2FInstallCSDTSite[[
The response that was received =
HTTP/1.1 504 Gateway Timeout
Content-type: text/html
Server: Oracle-Traffic-Director/
Content-length: 232
Date: Tue, 08 Oct 2019 11:34:08 GMT

<HTML><HEAD><META HTTP-EQUIV="Content-Type" CONTENT="text/html;charset=UTF-8"><TITLE>Gateway Timeout</TITLE></HEAD>
<BODY><H1>Gateway Timeout</H1>
The server did not receive a timely response from the upstream server.



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