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User's Prompted To Authenticate By ESSO Authenticator When Starting An Application (Doc ID 2619268.1)

Last updated on FEBRUARY 26, 2020

Applies to:

Oracle Enterprise Single Sign-On Suite Plus - Version 11.1.2.3.1 and later
Information in this document applies to any platform.

Symptoms

Oracle Enterprise Single Sign-On: Logon Manager

 

ACTUAL BEHAVIOR

Users are prompted to authenticate by ESSO after logging onto the Windows workstation and opening an ESSO protected application. 

EXPECTED BEHVIOR

The authentication process should be seamless during the user's initial logon to the Windows desktop so the user should not have to enter their Windows password again when opening an ESSO protected application. 

STEPS TO REPRODUCE:

  1. Logon to the Windows workstation with ESSO Logon Manager installed.
  2. Open an application that is predefined with an application template in Logon Manager. 

 

Cause

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In this Document
Symptoms
Cause
Solution


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