WebVerifier Users Receive Secure Authentication Failed Error When Going Through the Load Balancer
(Doc ID 2622890.1)
Last updated on DECEMBER 23, 2019
Applies to:Oracle WebCenter Forms Recognition - Version 220.127.116.11.0 and later
Information in this document applies to any platform.
The user accesses the WebVerifer application using LB address URL with two-node IIS services running simultaneously.
The error is:
An error has occurred in the WebCenter Forms Recognition Web Verifier.
Reason: Secure Authentication failed.
This error appears at time at login. The same error also appears during the load of SDP project post-login and sometimes when the batch is loaded for verification.
ERROR Brainware.Verifier.WebClient.Core.CommandEngine.CommandHandler [(null)] - Secure authentication failed
NOTE: Error does not happen when only one node of IIS is running.
The application is integrated with Windows Native Authentication using AD users.
Adding a Load Balancer front-end to two working WebVerifier instances.
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