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HRC-1035375A Connection to The WebCenter Content Server Could Not Be Established. (Doc ID 2626284.1)

Last updated on DECEMBER 30, 2021

Applies to:

Oracle WebCenter Content - Version 11.1.1.9.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.1.9.0 version, Fusion Application Integration

HRC-1035375A connection to the WebCenter Content server could not be established.

Unable to connect to content server or UCM. This is happening frequently every time there is a maintenance scheduled. Not able to run any scheduled process. Maintenance pack was applied few days ago.

When accessing File import export button and when clicking "Search" button, there is an error from attachment.

 

There's a KM on it:

  Error: Server with Webkey /cs Not Found in Fusion Applications (FA) Environment (Doc ID 2370223.1)

The bounce of FA and DB is not resolving this.

ERROR
-----------------------
>servlet/1 12.07 19:07:16.263 [ACTIVE] ExecuteThread: '28' for queue: 'weblogic.kernel.Default (self-tuning)' for workmanager: null@null@weblogic.kernel.System, executing work: weblogic.deploy.internal.targetserver.AppDeployment@20e8ede5
  !csServletFailedToFullyInitialize intradoc.common.ServiceException: !syFileUtilsCopyNoSource,/u01/APPLTOP/instance/domains/fa.oracleoutsourcing.com/FADomain/ucm/cs/bin/intradoc.cfg,file:///u01/APPLTOP/instance/domains/fa.oracleoutsourcing.com/FADomain/ucm/cs/bin/intradoc.cfg


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Upload content through front end application
2. Error caused in UCM


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot upload content to UCM after P2T.

Cause

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In this Document
Symptoms
Cause
Solution
References


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