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Error_1316:"The specified account already exists" When Attempting To Install ESSO-LM With A Custom MSI (Doc ID 2626574.1)

Last updated on FEBRUARY 25, 2020

Applies to:

Oracle Enterprise Single Sign-On Suite Plus - Version 11.1.2.3.1 and later
Information in this document applies to any platform.

Symptoms

Oracle Enterprise Single Sign-On: Logon Manager

ESSO Logon Manager installation with a custom MSI package fails with an error message.


ERROR

Error 1316.The specified account already exists


STEPS TO REPRODUCE:

  1. Create a custom MSI for the ESSO Logon Manager client.
  2. Start the ESSO Logon Manager installation with the new custom MSI.




BUSINESS IMPACT

Due to this issue, users cannot install ESSO Logon Manager from a custom MSI package.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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