Frequent Connectivity Issue With Siebel
(Doc ID 2627789.1)
Last updated on AUGUST 06, 2023
Applies to:Oracle Service Bus - Version 22.214.171.124.0 and later
Information in this document applies to any platform.
While hitting Siebel CRM from OSB, OSB is getting frequent errors like Exception in HttpOutboundMessageContext (OSB-381304) or Generic runtime error (OSB-380000). This issue is happening in both clustered as well as non-clustered environment. CRM team is saying that those requests are not reaching to them although their server is up and running. The issue is happening for connection timeouts of 0 or non-zero values.
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