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Oracle9ias Single Sign-On Server Status Is Down After Upgrade to iAS 9.0.2.3 (Doc ID 262838.1)

Last updated on OCTOBER 31, 2019

Applies to:

Oracle Application Server Single Sign-On - Version 9.0.4 to 10.1.2 [Release 10gR1 to 10gR2]
Information in this document applies to any platform.
This problem can occur on any platform.

Symptoms

After patchset version 9.0.2.3 Oracle9iAS upgrade SSO no longer works.
The EM website shows SSO as down.
No one can login to any SSO applications.
All attempts to login to SSO result in the error:

HTTP error 503 Service Temporarily Unavailable

After enabling SSO debugging the following is found in the orasso.wwsso_log$ table:

   get_ls_cofiguration:  error NO_DATA in wwsso_ls_configuration_info$

When logging into sqlplus as ORASSO the following query returns 0 rows:
SQL> select * from wwsso_ls_configuration_info$;

When logging into sqlplus as SYS the following query returns 1 row:
SQL> select * from orasso.wwsso_ls_configuration_info$;

Changes

Recently upgraded to Oracle9iAS 9.0.2.3

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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