Error in EUS Database Authentication for an OID user using a password with un-escaped special character: KZLD_ERR: failed to locate user of name.. (Doc ID 2630118.1)

Last updated on AUGUST 17, 2021

Applies to:

Symptoms

New OID EUS integration. 

When using a regular user "cn=<USERNAME>" in configured in OID realm eg. "cn=Users, dc=<COMPANY>,dc=com" to connect with on sqlplus EUS test, have this message :

kzld found pwd in wallet
KZLD_ERR: 0
kzld_search -s sub -b cn=OracleDBSecurity,cn=Products,cn=OracleContext,dc=<COMPANY>,dc=com
search filter: (&(objectclass=orcldbenterprisedomain_82)(uniqueMember=cn=<ENTRY>,cn=OracleContext,dc=<COMPANY>,dc=com))
KZLD_ERR: 0
kzldsp found policy ALL
kzld_search -s base -b cn=Common,cn=Products,cn=OracleContext,dc=<COMPANY>,dc=com
search filter: objectclass=*
KZLD_ERR: 0
kzld found uid for orclCommonNicknameAttribute
kzldsearch_ext -s sub -b cn=users, dc=<COMPANY>,dc=com
search filter: 
uid=<USERNAME>
KZLD_ERR: failed the search 28304.
number of entries: 0
KZLD_ERR: 28304
KZLD_ERR: failed to locate user of name <USERNAME>
KZLD is doing LDAP unbind

Cause

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