My Oracle Support Banner

Oracle Identity Governace (OIG) 12c: Identity Self Service Console Not Accessible with HTTP 404 Error Due to Incorrect Application Configuration (Doc ID 2631298.1)

Last updated on AUGUST 30, 2023

Applies to:

Identity Manager - Version 12.2.1.3.0 and later
Information in this document applies to any platform.

Symptoms

Oracle Identity Manager (OIM) Identity Self Service Console is not accessible with HTTP 404 error. The HTTP 404 error is displayed without the login screen. No errors are logged into any OIM log files when accessing the console.

Changes

In this particular case, the error started to occur after applying some patches to Fusion Middleware Home.  But the patch related to the issue is not sure.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.