Oracle Access Manager (OAM) User Login Issues With Active Directory (AD) LDAP Communication "Hanging Treads"
(Doc ID 2634693.1)
Last updated on FEBRUARY 29, 2024
Applies to:
Oracle Access Manager - Version 12.2.1.3.0 and laterInformation in this document applies to any platform.
Symptoms
If 2 of the 4 Active Directory (AD) Servers that are behind an F5 loadbalancer (LBR) VIP go down, the OAM instances get hanging threads which results in "overload" or "warning" states in weblogic console.
- OAM 12c
- IDstore configured to use F5 loadbalancer Vip for LDAP communication
- Restart WLS Managed server running OAM does not resolve the issue
- Connections going directly to : <AD_Server_3_IP> and <AD_Server_4_IP>, while those IP's or hostnames are NOT configured anywhere in OAM
- Results of netstat -na | grep SYN
- Once <AD_Server_3_IP> and <AD_Server_4_IP> servers are back online the problem goes away
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |