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ODI 12c Agent Test Connection Failing with Error "503 Service Unavailable" (Doc ID 2635661.1)

Last updated on JULY 28, 2023

Applies to:

Oracle Data Integrator - Version 12.2.1.2.6 and later
Oracle Data Integrator on Marketplace - Version 1.0.2 and later
Oracle Data Integrator Cloud Service - Version 17.1.3 and later
Information in this document applies to any platform.

Symptoms

When testing the Standalone Agent in Oracle Data Integrator (ODI) 12c Studio, the below error occurs:

oracle.odi.runtime.agent.invocation.InvocationException: HTTP/1.1 503 Service Unavailable
  at oracle.odi.runtime.agent.invocation.RemoteRuntimeAgentInvoker.invoke(RemoteRuntimeAgentInvoker.java:406)
  at oracle.odi.runtime.agent.invocation.support.InternalRemoteRuntimeAgentInvoker.invoke(InternalRemoteRuntimeAgentInvoker.java:162)
  at oracle.odi.runtime.agent.invocation.RemoteRuntimeAgentInvoker.invokeIsAlive(RemoteRuntimeAgentInvoker.java:615)
  at oracle.odi.runtime.agent.invocation.RemoteRuntimeAgentInvoker.invokeIsAlive(RemoteRuntimeAgentInvoker.java:593)
  at oracle.odi.ui.action.SnpsPopupActionTestAgentHandler.testOdiAgent(SnpsPopupActionTestAgentHandler.java:85)
  at oracle.odi.ui.action.SnpsPopupActionTestAgentHandler.actionPerformed(SnpsPopupActionTestAgentHandler.java:76)
  at com.sunopsis.graphical.frame.edit.EditFrameSnpAgent$5.performAction(EditFrameSnpAgent.java:637)
  at oracle.odi.ui.framework.event.OdiActionListener.actionPerformed(OdiActionListener.java:69)
  at javax.swing.AbstractButton.fireActionPerformed(AbstractButton.java:2022)
  at javax.swing.AbstractButton$Handler.actionPerformed(AbstractButton.java:2348)
  at javax.swing.DefaultButtonModel.fireActionPerformed(DefaultButtonModel.java:402)
  at javax.swing.DefaultButtonModel.setPressed(DefaultButtonModel.java:259)
  at javax.swing.plaf.basic.BasicButtonListener.mouseReleased(BasicButtonListener.java:252)
  at java.awt.Component.processMouseEvent(Component.java:6539)
  at javax.swing.JComponent.processMouseEvent(JComponent.java:3324)
  at java.awt.Component.processEvent(Component.java:6304)
  at java.awt.Container.processEvent(Container.java:2239)
  at java.awt.Component.dispatchEventImpl(Component.java:4889)
  at java.awt.Container.dispatchEventImpl(Container.java:2297)
  at java.awt.Component.dispatchEvent(Component.java:4711)
  at java.awt.LightweightDispatcher.retargetMouseEvent(Container.java:4904)
  at java.awt.LightweightDispatcher.processMouseEvent(Container.java:4535)
  at java.awt.LightweightDispatcher.dispatchEvent(Container.java:4476)
  at java.awt.Container.dispatchEventImpl(Container.java:2283)
  at java.awt.Window.dispatchEventImpl(Window.java:2746)
  at java.awt.Component.dispatchEvent(Component.java:4711)
  at java.awt.EventQueue.dispatchEventImpl(EventQueue.java:760)
  at java.awt.EventQueue.access$500(EventQueue.java:97)
  at java.awt.EventQueue$3.run(EventQueue.java:709)
  at java.awt.EventQueue$3.run(EventQueue.java:703)
  at java.security.AccessController.doPrivileged(Native Method)
  at java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(ProtectionDomain.java:74)
  at java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(ProtectionDomain.java:84)
  at java.awt.EventQueue$4.run(EventQueue.java:733)
  at java.awt.EventQueue$4.run(EventQueue.java:731)
  at java.security.AccessController.doPrivileged(Native Method)
  at java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(ProtectionDomain.java:74)
  at java.awt.EventQueue.dispatchEvent(EventQueue.java:730)
  at oracle.javatools.internal.ui.EventQueueWrapper._dispatchEvent(EventQueueWrapper.java:169)
  at oracle.javatools.internal.ui.EventQueueWrapper.dispatchEvent(EventQueueWrapper.java:151)
  at java.awt.EventDispatchThread.pumpOneEventForFilters(EventDispatchThread.java:205)
  at java.awt.EventDispatchThread.pumpEventsForFilter(EventDispatchThread.java:116)
  at java.awt.EventDispatchThread.pumpEventsForHierarchy(EventDispatchThread.java:105)
  at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:101)
  at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:93)
  at java.awt.EventDispatchThread.run(EventDispatchThread.java:82)

However, when trying to run a job with the Agent, the job runs fine. Only the test connection seems to fail. ODI Studio and the Agent are on different machines.

Cause

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