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java.lang.NoSuchMethodException While Starting OIM (Doc ID 2636678.1)

Last updated on NOVEMBER 01, 2022

Applies to:

Identity Manager - Version and later
Information in this document applies to any platform.


On Oracle Identity Manager version, the OIM log indicates a problem occurred fetching a requested resource. 

You will see the following error "A problem occurred fetching a requested resource. See logs for more details" when we try to login to identity console after a admin and/or managed server restart in prod only. You may not see any distinct pattern in which this error occurs and happens on some managed server logins, but not all of them.

Jan 27 15:12:04 hostname app_OIM-oim_server-diagnostic.l [2020-01-27T15:11:57.168-05:00] [oim_server] [INCIDENT_ERROR] [DFW-40104] [oracle.dfw.incident] [tid: [ACTIVE].ExecuteThread: '4' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: <WLS Kernel>] [ecid: 2b0eb26b-a7ad-4f80-bf79-268783bf39b2-00000121,0] [errid: 78] [detailLoc: /<MW_HOME>/config/domains/<DOMAIN_NAME>/servers/<MANAGED_SERVER_NAME>/<PATH_TO_INCIDENT>/incident/incdir_78] [probKey: DFW-99998 [java.lang.NoSuchMethodException][oracle.iam.platformservice.api.PlatformServiceDelegate.isSSOEnabled][oracle.iam.console.identity.self-service.ear]] [partition-name: DOMAIN] [tenant-name: GLOBAL] incident 78 created with problem key "DFW-99998 [java.lang.NoSuchMethodException][oracle.iam.platformservice.api.PlatformServiceDelegate.isSSOEnabled][oracle.iam.console.identity.self-service.ear]"


Installed a recent WebLogic PSU 


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