FAPPS WCC - Candidate Resumes Cannot Be Downloaded
(Doc ID 2639018.1)
Last updated on SEPTEMBER 24, 2021
Applies to:Oracle WebCenter Content - Version 220.127.116.11.0 and later
Information in this document applies to any platform.
Getting a 403 error when trying to download files.
On the front end, when user hovers cursor over the file link, they see a dDocId value for the files are downloadable. The files that aren't downloadable, have no dDocId. The following message is seen when issue was occurring. "AttachmentsConfig: Public Certificate Map did not contain fingerprint".
A bounce was done and it resolved the issue. New uploads are downloadable. The previous upload attempts still show a link in the HCM client app, but the content items aren't found
In WCC, because the checkins didn't work while issue was occurring
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