My Oracle Support Banner

WebCenter Content (WCC) shows 404 error after moving the database to a new server and changing the data sources (Doc ID 2639261.1)

Last updated on JANUARY 03, 2023

Applies to:

Oracle WebCenter Content - Version 12.2.1.3.0 and later
Information in this document applies to any platform.

Symptoms

ISSUE
-----------------------
WebCenter Content (WCC) shows 404 error after moving the MS SQL Server database to a new server and changing the data sources.  WCC managed node starts and doata sources in WebLogic (WLS) console can successfully connect to the new database.



ERROR
-----------------------


STEPS TO REPLICATE
-----------------------
1. Move databases to new server.
2. Change the datasources in WebLogic (WLS) console.
3. Start WebCenter Content (WCC) node.
4. Above mentioned error is noticed.


BUSINESS IMPACT
-----------------------
Admin unable to start WebCenter Content (WCC) and login screen is not available with 404 error.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.