My Oracle Support Banner

Unable To Connect To AdminServer Via Admin Console Or Wlst.sh; Hung Thread References to ReportsToolsComponentManager (Doc ID 2639731.1)

Last updated on SEPTEMBER 18, 2023

Applies to:

Oracle WebLogic Server - Version 12.2.1.3.0 and later
Oracle Reports Developer - Version 12.2.1.3.0 and later
Information in this document applies to any platform.

Symptoms

Cannot login to Admin Console or use wlst.sh to connect to AdminServer using any administrator user. Attempting to connect hangs. This was working fine; however, after adding some managed servers and data sources, can no longer login to Admin Console after restart.

In looking at TOP output, the AdminServer process is using 100% CPU and never goes below 100% from the time the process is started until it has to be manually killed.

A thread dump of the process shows references to ReportsToolsComponentManager, as below:

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.