PeopleSoft (PSFT) User Management (UM) 11.1.1.6.0 Connector: Intermittent Connector Exception "Cannot connect to peoplesoft : java.lang.NullPointerException" (Doc ID 2640124.1)

Last updated on AUGUST 13, 2024

Applies to:

Identity Manager Connector - Version 11.1.1.6.0 and later
Information in this document applies to any platform.

Periodically PSFT connector fails to connect for operations.

Restart of Oracle Identity Manager (OIM) resolves the issue for a while then the problem returns.

When the issue occurs, errors with "Cannot connect to peoplesoft : java.lang.NullPointerException" are seen in the OIM Managed Server .out log:

In the PSFT logs, there's no indication of the update or connection attempt.

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