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Oracle ESSO Extension For Google Chrome Is Not Working On Some Machines (Doc ID 2642174.1)

Last updated on AUGUST 12, 2021

Applies to:

Oracle Enterprise Single Sign-On Suite Plus - Version 11.1.2.3.0 and later
Information in this document applies to any platform.

Symptoms

Oracle Enterprise Single Sign-On: Logon Manager

ACTUAL BEHAVIOR

Oracle ESSO extension for Google Chrome is not working on some machines

The Oracle ESSO web extension for Google Chrome is installed on some machines but the ESSO-LM agent fails to respond to web applications

 

EXPECTED BEHAVIOR

ESSO-LM agent responds to web applications in the Google Chrome web browser after installing the ESSO web extension.


STEPS TO REPRODUCE

  1. Install the ESSO web extension in the Google Chrome web browser.
  2. Enter the URL for a web application defined for ESSO Logon Manager.


BUSINESS IMPACT

Due to this issue, users cannot access web applications with ESSO-LM in the Google Chrome web browser.

Cause

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In this Document
Symptoms
Cause
Solution


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