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Error while downloading files: !csUserInsufficientAccess,SYSADMIN (Doc ID 2647440.1)

Last updated on OCTOBER 12, 2020

Applies to:

Oracle WebCenter Content - Version 11.1.1.7.0 and later
Information in this document applies to any platform.

Symptoms

Issue is with the load interface for ESS jobs , there are couple of child jobs

There is a piece of code - where it picks the document based on DocID and extracts file from UCM and stores

Wheneverit is downloading zip file there no file under the zip file and error is - child request failed

Error in the logs : 

 [MWServer_1] [ERROR] [UCM-CS-000001] [oracle.ucm.idccs] [tid: Thread-461206] [userId: FUSION_APPS_PRC_SOA_APPID] [ecid: 0000MxLU1EXDWbCpnC8DyZ1U1H4b003suw,0:109] [APP: Oracle Universal Content Management - Content Server] general exception[[
intradoc.common.ServiceException: !csUnableToGetRevInfo2,UCMFAxxxxxx!csUserInsufficientAccess,SYSADMIN
at oracle.apps.fnd.applcore.virusscan.filter.ServiceUtils.executeServiceImpl(ServiceUtils.java:233)

Cause

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In this Document
Symptoms
Cause
Solution
References


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