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BPM Worklist Approvers Unable To Read The Attachements (Doc ID 2649714.1)

Last updated on MARCH 24, 2020

Applies to:

Oracle Business Process Management Suite - Version 12.2.1.3.0 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.1.3.0 version, Human workflow (11g+)

When attempting to read the attachements provided by requester through BPM,
the following error occurs.

ERROR
-----------------------
 [2020-02-26T10:28:41.490+00:00] [OJDL] [NOTIFICATION:16] [ODL-52001] [oracle.core.ojdl.FileLogWriter] [org: Oracle] [host:localhost] [nwaddr: x.x.x.x] [tid: [ACTIVE].ExecuteThread: '76' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: "username"] deleting log file: oaosoate_server_1-diagnostic-540.log, size: 10457211 bytes
[2020-02-26T10:28:41.478+00:00] [oaosoate_server_1] [ERROR] [] [oracle.soa.services.workflow.query] [tid: [ACTIVE].ExecuteThread: '76' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: "userid"] [ecid: d32c6978-518f-4e1a-abd4-e680ee00490d-00186c03,0] [APP: soa-infra] [partition-name: DOMAIN] [tenant-name: GLOBAL] [DSID: 0000N212atJFg405zzl3iW1UFGks0000F6] exception.code:30513[[
exception.type: ERROR
exception.severity: 2
exception.name: Insufficient privileges to access the task information for this task. The task must have either expired or assigned to another user.
exception.de

Question: Did you experience any errors or exception/s? If you have not already given this informaiton, provide the error code, exception name and/or stack trace
Answer: exception.code:30513
exception.type: ERROR
exception.severity: 2
exception.name: Insufficient privileges to access the task information for this task. The task must have either expired or assigned to another user.
exception.description: User "userid" cannot access the task information for task: 9c49489b-afe5-4001-99e3-70c740a45743.
exception.fix: Ensure that the user has been granted appropriate privileges to access the task information for this task or check on expiration and esclation policies.


at oracle.bpel.services.workflow.query.impl.TaskQueryService.getTaskDetailsById(TaskQueryService.java:2120)
at sun.reflect.GeneratedMethodAccessor1772.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:318)
at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:183)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:150)
at org.springframework.aop.framework.adapter.ThrowsAdviceInterceptor.invoke(ThrowsAdviceInterceptor.java:124)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)
at oracle.bpel.services.workflow.common.WorkflowFabricInitCheckAdvice.invoke(WorkflowFabricInitCheckAdvice.java:26)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)
at oracle.bpel.services.workflow.common.WorkflowServiceCacheEventAdvice.invoke(WorkflowServiceCacheEventAdvice.java:117)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)
at oracle.bpel.services.workflow.test.workflow.ExceptionTestCaseBuilder.invoke(ExceptionTestCaseBuilder.java:157)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)
at oracle.bpel.services.common.dms.MethodEventAspect.invoke(MethodEventAspect.java:70)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)
at oracle.bpel.services.common.dms.MethodPhaseEventAspect.invoke(MethodPhaseEventAspect.java:82)
[...]
at weblogic.servlet.internal.WebAppServletContext.securedExecute(WebAppServletContext.java:2291)
at weblogic.servlet.internal.WebAppServletContext.execute(WebAppServletContext.java:2269)
at weblogic.servlet.internal.ServletRequestImpl.runInternal(ServletRequestImpl.java:1705)
at weblogic.servlet.internal.ServletRequestImpl.run(ServletRequestImpl.java:1665)
at weblogic.servlet.provider.ContainerSupportProviderImpl$WlsRequestExecutor.run(ContainerSupportProviderImpl.java:272)
at weblogic.invocation.ComponentInvocationContextManager._runAs(ComponentInvocationContextManager.java:352)
at weblogic.invocation.ComponentInvocationContextManager.runAs(ComponentInvocationContextManager.java:337)
at weblogic.work.LivePartitionUtility.doRunWorkUnderContext(LivePartitionUtility.java:57)
at weblogic.work.PartitionUtility.runWorkUnderContext(PartitionUtility.java:41)
at weblogic.work.SelfTuningWorkManagerImpl.runWorkUnderContext(SelfTuningWorkManagerImpl.java:652)
at weblogic.work.ExecuteThread.execute(ExecuteThread.java:420)
at weblogic.work.ExecuteThread.run(ExecuteThread.java:360)

]]


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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