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Oracle MFT Server SFTP Port Stopped Working (Doc ID 2650045.1)

Last updated on SEPTEMBER 24, 2023

Applies to:

Oracle Managed File Transfer - Version 12.2.1.3.0 and later
Information in this document applies to any platform.

Symptoms

Your MFT server SFTP port stops working very frequently.

Environment details:

Product Version: 12.2.1.3.0

OTD URL which we are trying to connect through Winscp or Filezilla:<hostname>.com
Associated Server hostnames: <hostname>.com 

You are not able to log in to the <hostname>.com through winscp or filezilla using port <port number>. The error "not a valid user" is displayed on the MFT users tab ad well.

Following error was showing in the logs:



 

 

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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