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Internal Server Error and WCS-11002 Error Clicking Link for a Document (Doc ID 2650238.1)

Last updated on FEBRUARY 13, 2023

Applies to:

Oracle WebCenter Portal - Version to
Information in this document applies to any platform.


In an upgraded portal (11g to, a link for a document fails with Internal Server Error and shows the following error in the diagnostic log's file:

[WC_Portal] [ERROR] [WCS-11002] [oracle.webcenter.content.internal.http.HttpServiceImpl] Internal server error: {0}[[
oracle.webcenter.content.internal.http.InternalServerErrorException: Internal server error: {0}

Sample steps to reproduce:

1. In WCP 11g, create a portal and upload a document
2. Get a link to the document and add it in a text component in a page
3. Create a wiki and add link to the above document
4. Upgrade to + 2019 July Bundle Patch (BP)
5. Click on the links created in #2 and #3
6. Both the links should work properly but display an Internal Error

It was also reported that this worked in earlier versions of (pre 2019 July BP).


 Upgraded WCP to + 2019 July Bundle Patch (BP).


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