MFT May Lose File Transfers (embedded SFTP Sources Not Triggered) During Graceful Server Restarts
(Doc ID 2652614.1)
Last updated on MARCH 26, 2020
Applies to:Oracle Managed File Transfer - Version 184.108.40.206.0 and later
Information in this document applies to any platform.
Periodically MFT customers need to gracefully stop and start the application in order to carry out planned maintenance (examples: patching the MFT application, patching weblogic server, patching the underlying technology stack component such as database). While doing so, there is a window of time where the MFT managed server is running but embedded SFTP sources may be disabled. During this time window, new files can be uploaded to the embedded SFTP server without triggering the source which is in a disabled status. The the source is subsequently re-enabled, the file remains in the embedded SFTP server path that is associated with the source and is not processed by Oracle MFT.
As part of this SR, we need the following help from Oracle Support and Development:
1) Documented advice (or best practice) for how to perform graceful shutdowns and startups of Oracle MFT for customers that have both types of sources: those using the embedded SFTP server which are triggered by files being uploaded to MFT as well as those that are polling a remote FTP/SFTP source location. How should customers avoid "losing" file transfers when the MFT managed server is up (embedded SFTP server is available) but all sources are disabled?
2) Enhancement to allow MFT to process files uploaded to the embedded SFTP server once the source is re-enabled (or visibility to files that were uploaded to the embedded SFTP server while the source was in a disabled status)
This issue is raised to ensure that there is follow-up on this need so that MFT customers understand how to (and are able to) carry out regular maintenance activities without risking loosing files uploaded to the embedded SFTP server during times where sources are in a disabled status but the MFT server is up.
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