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Failure to Connect to WebCenter Content from WebCenter Enterprise Capture when Configured for IDC SSL (Doc ID 2654926.1)

Last updated on APRIL 06, 2020

Applies to:

Oracle WebCenter Enterprise Capture - Version 11.1.1.8.0 to 12.2.1.4.0 [Release 11g to 12c]
Information in this document applies to any platform.

Symptoms

When trying to use Oracle WebCenter Enterprise Capture to connect to Oracle WebCenter Content there is a login failure.  The stack trace information in the capture managed server log file appears as:

[2020-02-18T13:25:25.632+05:30] [capture_server1] [ERROR] [] [oracle.dc.admin.view.workspace.WorkspacesManager] [tid: [ACTIVE].ExecuteThread: '5' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: <userid>] [ecid: <ecid>] [APP: capture] [partition-name: DOMAIN] [tenant-name: GLOBAL] [DSID: <dsid>] Error logging into content server[[
oracle.odc.exception.CaptureException: Failed to retrieve Content Server data.
at oracle.odc.commit.cs.ContentCommitConfiguration.login(ContentCommitConfiguration.java:343)
at oracle.dc.admin.view.commitprofile.ContentServer.ContentServerCommitManager.login(ContentServerCommitManager.java:182)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
...
at weblogic.work.SelfTuningWorkManagerImpl.runWorkUnderContext(SelfTuningWorkManagerImpl.java:640)
at weblogic.work.ExecuteThread.execute(ExecuteThread.java:406)
at weblogic.work.ExecuteThread.run(ExecuteThread.java:346)
Caused by: oracle.stellent.ridc.protocol.ProtocolException: javax.net.ssl.SSLHandshakeException: Received fatal alert: handshake_failure
at oracle.stellent.ridc.protocol.intradoc.HdaProtocol.readResponse(HdaProtocol.java:282)
at oracle.stellent.ridc.IdcClient.sendRequest(IdcClient.java:201)
at oracle.stellent.ridc.IdcClient.sendRequest(IdcClient.java:150)
at oracle.odc.commit.cs.ContentCommitConfiguration.loadContentServerDocMetadata(ContentCommitConfiguration.java:353)
at oracle.odc.commit.cs.ContentCommitConfiguration.login(ContentCommitConfiguration.java:340)
... 93 more
Caused by: javax.net.ssl.SSLHandshakeException: Received fatal alert: handshake_failure
at sun.security.ssl.Alerts.getSSLException(Alerts.java:192)
at sun.security.ssl.Alerts.getSSLException(Alerts.java:154)
at sun.security.ssl.SSLSocketImpl.recvAlert(SSLSocketImpl.java:2033)
at sun.security.ssl.SSLSocketImpl.readRecord(SSLSocketImpl.java:1135)
at sun.security.ssl.SSLSocketImpl.performInitialHandshake(SSLSocketImpl.java:1385)
at sun.security.ssl.SSLSocketImpl.readDataRecord(SSLSocketImpl.java:938)
at sun.security.ssl.AppInputStream.read(AppInputStream.java:105)
at java.io.BufferedInputStream.fill(BufferedInputStream.java:246)
at java.io.BufferedInputStream.read(BufferedInputStream.java:265)
at oracle.stellent.ridc.common.util.StreamUtil.readRawLine(StreamUtil.java:260)
at oracle.stellent.ridc.common.util.StreamUtil.readLine(StreamUtil.java:288)
at oracle.stellent.ridc.protocol.intradoc.HdaProtocol.readHeaders(HdaProtocol.java:486)
at oracle.stellent.ridc.protocol.intradoc.HdaProtocol.readResponse(HdaProtocol.java:235)
... 97 more

]]

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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