My Oracle Support Banner

WebCenter Content (WCC) Links To An MS Excel Document Can Not Be Opened From MS Word File (Doc ID 2656436.1)

Last updated on OCTOBER 13, 2021

Applies to:

Oracle WebCenter Content - Version 11.1.1.9.0 and later
Information in this document applies to any platform.

Symptoms

ISSUE
-----------------------
WebCenter Content (WCC) Links To An MS Excel Document Can Not Be Opened From MS Word File.


ERROR
-----------------------
Unable to open. Cannot open the specified file.




STEPS TO REPLICATE
-----------------------
1. Search a spreadsheet(excel) document by Content ID then open its content info page.
2. Copy the webviewable link to a word document.
3. Use “Ctrl + Click” to open that link and a popup window is displayed.


4. Click OK on popup warning window


5. Get another warning, Click OK


6. Click OK again and there is nothing.


BUSINESS IMPACT
-----------------------
User(s) cannot open links to MS Excel document by its link from MS Word.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.