Oracle Access Manager (OAM) - Oracle Mobile Authenticator (OMA) - Generating A New Key For A User Fails "The secret key already exists" (Doc ID 2661624.1)

Last updated on JULY 11, 2022

Applies to:

Oracle Access Manager - Version 12.2.1.3.0 and later
Information in this document applies to any platform.

User needs secret key regenerated - Generating A New Key For A User Fails "The secret key already exists"

Scenario

User generated a secret key to use in Oracle Mobile Authenticator (using the API for administering the secret key ... http://ms_oauth/resources/userprofile/secretkey) and used it successfully to register in Mobile/Windows OMA App
After sometime, the User wants to switch Mobile/Laptop and does not remember his secret key
User tries to generate a new secret key (using the API for administering the secret key ... http://ms_oauth/resources/userprofile/secretkey) but gets the error '"The secret key already exists"

How can the User retrieve existing key or generate a new key?

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In this Document

Symptoms

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