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Accessing APEX URL (Configured with ORDS deployed on Tomcat) gives: "Sorry, this page isn't available. ERR-7620 Could not determine workspace for application" (Doc ID 2662265.1)

Last updated on FEBRUARY 18, 2021

Applies to:

Oracle Application Express (APEX) - Version 19.2 and later
Oracle REST Data Services - Version 3.0.12 and later
Information in this document applies to any platform.

Symptoms

When attempting to access APEX Builder or APEX Internal Administrator Page the following error occurs.

ERROR
-----------------------

"Sorry, this page isn't available"
ERR-7620 Could not determine workspace for application ().
Contact your application administrator.



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Install APEX 19.2
2. Install and Configure ORDS 19.4 to access APEX deployed in Tomcat 8.5.45
3. Test the URL to access APEX:

  http://tomcat_server:tomcat_port/ords/apex_admin
or
  http://tomcat_server:tomcat_port/ords/


Cause

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In this Document
Symptoms
Cause
Solution
References


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