BPM-73001 Error In Uploading Case Data (Doc ID 2663110.1)

Last updated on NOVEMBER 06, 2023

Applies to:

Symptoms

On : 12.2.1.3.0 version, Adaptive Case Management

When attempting to process a cast instance, the following error occurs.

ERROR
-----------------------
< For user : 91364, User Preference Service indicated PARALLEL, but returned no channels to deliver in parallel. Hence notification would be sent by email (default channel).>
<ADF_FACES-30214>
<Exception
BPM-73406
Error in uploading case data.
Error in uploading case data.
Contact system administrator for assistance.
at oracle.bpm.casemgmt.impl.CaseInstanceServiceImpl.uploadCaseData(CaseInstanceServiceImpl.java:831)
at sun.reflect.GeneratedMethodAccessor3850.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
  ...
Caused By: BPM-73001
Unable to update table.
The table corresponding to the entity class oracle.bpm.casemgmt.persistence.model.Case could not be updated.
Contact system administrator for assistance.
at oracle.bpm.casemgmt.persistence.CasePersistence.update(CasePersistence.java:122)
at sun.reflect.GeneratedMethodAccessor3854.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
  ...
Caused By: Exception [EclipseLink-4002] (Eclipse Persistence Services - 2.6.5.v20170607-b3d05bd): org.eclipse.persistence.exceptions.DatabaseException
Internal Exception: java.sql.SQLException: ORA-00600: internal error code, arguments: [koklGetRawData: Data not inline], [], [], [], [], [], [], [], [], [], [], []

Error Code: 600
Call: SELECT t0.ID, t0.OBJECT_TYPE, t0.CASE_ID, t0.FLOW_ID, t0.OBJECT_DISPLAY_NAME, t0.OBJECT_NAME, t0.PARTITION_DATE, t0.PERMISSION_TAG, t0.SCA_PARTITION_ID, t0.UPDATED_BY, t0.UPDATED_BY_DISPLAY_NAME, t0.UPDATED_DATE, t1.ID, t1.DATA, t1.IS_EXTERNAL, t1.FLOW_ID, t1.PARTITION_DATE, t1.SCA_PARTITION_ID, t1.COMMENT_ID FROM CM_CASE_OBJECT t0, CM_CASE_DATA t1 WHERE ((t0.CASE_ID = ?) AND ((t1.ID = t0.ID) AND (t0.OBJECT_TYPE = ?))) ORDER BY t0.OBJECT_NAME ASC
bind => [2 parameters bound]
Query: ReadAllQuery(name="caseDataList" referenceClass=CaseData sql="SELECT t0.ID, t0.OBJECT_TYPE, t0.CASE_ID, t0.FLOW_ID, t0.OBJECT_DISPLAY_NAME, t0.OBJECT_NAME, t0.PARTITION_DATE, t0.PERMISSION_TAG, t0.SCA_PARTITION_ID, t0.UPDATED_BY, t0.UPDATED_BY_DISPLAY_NAME, t0.UPDATED_DATE, t1.ID, t1.DATA, t1.IS_EXTERNAL, t1.FLOW_ID, t1.PARTITION_DATE, t1.SCA_PARTITION_ID, t1.COMMENT_ID FROM CM_CASE_OBJECT t0, CM_CASE_DATA t1 WHERE ((t0.CASE_ID = ?) AND ((t1.ID = t0.ID) AND (t0.OBJECT_TYPE = ?))) ORDER BY t0.OBJECT_NAME ASC")
at org.eclipse.persistence.exceptions.DatabaseException.sqlException(DatabaseException.java:340)
at org.eclipse.persistence.internal.databaseaccess.DatabaseAccessor.processExceptionForCommError(DatabaseAccessor.java:1620)
at org.eclipse.persistence.internal.databaseaccess.DatabaseAccessor.basicExecuteCall(DatabaseAccessor.java:676)
at org.eclipse.persistence.internal.databaseaccess.DatabaseAccessor.executeCall(DatabaseAccessor.java:560)
  ...
Caused By: java.sql.SQLException: ORA-00600: internal error code, arguments: [koklGetRawData: Data not inline], [], [], [], [], [], [], [], [], [], [], []
at oracle.jdbc.driver.T4CTTIoer11.processError(T4CTTIoer11.java:495)
at oracle.jdbc.driver.T4CTTIoer11.processError(T4CTTIoer11.java:447)
at oracle.jdbc.driver.T4C8Oall.processError(T4C8Oall.java:1055)
at oracle.jdbc.driver.T4CTTIfun.receive(T4CTTIfun.java:624)
  ...
Caused By: Error : 600, Position : 0, Sql = SELECT t0.ID, t0.OBJECT_TYPE, t0.CASE_ID, t0.FLOW_ID, t0.OBJECT_DISPLAY_NAME, t0.OBJECT_NAME, t0.PARTITION_DATE, t0.PERMISSION_TAG, t0.SCA_PARTITION_ID, t0.UPDATED_BY, t0.UPDATED_BY_DISPLAY_NAME, t0.UPDATED_DATE, t1.ID, t1.DATA, t1.IS_EXTERNAL, t1.FLOW_ID, t1.PARTITION_DATE, t1.SCA_PARTITION_ID, t1.COMMENT_ID FROM CM_CASE_OBJECT t0, CM_CASE_DATA t1 WHERE ((t0.CASE_ID = :1 ) AND ((t1.ID = t0.ID) AND (t0.OBJECT_TYPE = :2 ))) ORDER BY t0.OBJECT_NAME ASC, OriginalSql = SELECT t0.ID, t0.OBJECT_TYPE, t0.CASE_ID, t0.FLOW_ID, t0.OBJECT_DISPLAY_NAME, t0.OBJECT_NAME, t0.PARTITION_DATE, t0.PERMISSION_TAG, t0.SCA_PARTITION_ID, t0.UPDATED_BY, t0.UPDATED_BY_DISPLAY_NAME, t0.UPDATED_DATE, t1.ID, t1.DATA, t1.IS_EXTERNAL, t1.FLOW_ID, t1.PARTITION_DATE, t1.SCA_PARTITION_ID, t1.COMMENT_ID FROM CM_CASE_OBJECT t0, CM_CASE_DATA t1 WHERE ((t0.CASE_ID = ?) AND ((t1.ID = t0.ID) AND (t0.OBJECT_TYPE = ?))) ORDER BY t0.OBJECT_NAME ASC, Error Msg = ORA-00600: internal error code, arguments: [koklGetRawData: Data not inline], [], [], [], [], [], [], [], [], [], [], []
at oracle.jdbc.driver.T4CTTIoer11.processError(T4CTTIoer11.java:499)
at oracle.jdbc.driver.T4CTTIoer11.processError(T4CTTIoer11.java:447)
at oracle.jdbc.driver.T4C8Oall.processError(T4C8Oall.java:1055)
at oracle.jdbc.driver.T4CTTIfun.receive(T4CTTIfun.java:624)
  ...

Cause

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