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OIM 12c: /images/info.png Image Can Not be Used to Display (Doc ID 2669639.1)

Last updated on MAY 21, 2020

Applies to:

Identity Manager - Version 12.2.1.3.0 to 12.2.1.4.0 [Release 12c]
Information in this document applies to any platform.

Symptoms

The /images/info.png that is Oracle Identity Manager (OIM) out-of-the-box icon image can not be used to display.

The info.png is one of infomation (i) icon image. For example, it's used for the password policy tips on the provisioned account. We can change the password information icon on account form as follows:

OIM Identity Console -> Create a sandbox -> Open Users -> Search and open an OIM user -> Account tab -> Select an account to open details -> Click Customize link -> Open Structure tab -> Select Password icon image (UI component name: commandImageLink) -> Edit it to open component properties -> Change Icon field to /images/info.png -> Click OK

The info.png can not be displayed even also accessing its URL directly;

http://<OIM_HOST>:<OIM_PORT>/identity/images/info.png
http://<OIM_HOST>:<OIM_PORT>/sysadmin/images/info.png

Other information icons can be displayed, for example;

http://<OIM_HOST>:<OIM_PORT>/identity/images/info_ena.png
http://<OIM_HOST>:<OIM_PORT>/identity/images/info_dwn.png

Changes

The issue occurs in both clean installation and upgraded installation.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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