Proxy Requests Fail with HTTP 502 for Long Queries (Doc ID 2672806.1)

Last updated on JANUARY 10, 2025

Applies to:

Symptoms

Topology: Browser -> OHS Proxy server (HTTPS) -> HTTP -> EBS

The proxy requests fail with an HTTP 502.  When SSL is enabled, the proxy fails when the query to the backend application takes longer than a minute.

The access_log shows the errors:

The issue can be reproduced at will with the following steps:
1. A third party application, excel4apps, is pulling data into Excel, and it queries the EBS application to pull data into Excel.
2. Accessed using http://<server>:<port>/OA_HTML/AppsLogin
3. When SSL is disabled, it works and even the longer queries work.
4. When SSL is enabled, it works unless the query runs longer than a minute at which point the HTTP 502 occurs.
5. Most of the queries are under a minute, but ones having a problem typically run under 5 minutes.

Changes

Cause

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