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Frequent Stuck Threads from GET /imaging/faces/Authentication/Login.jspx (Doc ID 2675152.1)

Last updated on DECEMBER 21, 2022

Applies to:

Oracle WebCenter Content: Imaging - Version 12.2.1.3.0 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.1.3.0 version, Core Services

Stuck threads from [GET /imaging/faces/Authentication/Login.jspx]

Stuck threads happen in pairs, every couple of days or so.

The Thread Dump and Server logs have the following messages:
"[STUCK] ExecuteThread: '38' for queue: 'weblogic.kernel.Default (self-tuning)'":
  waiting to lock monitor 0x00007f8150052128 (object 0x000000072f102fd0, a java.util.concurrent.locks.ReentrantLock),
  which is held by "[STUCK] ExecuteThread: '23' for queue: 'weblogic.kernel.Default (self-tuning)'"
"[STUCK] ExecuteThread: '23' for queue: 'weblogic.kernel.Default (self-tuning)'":
  waiting for ownable synchronizer 0x000000072f102ef0, (a java.util.concurrent.locks.ReentrantLock$NonfairSync),
  which is held by "[STUCK] ExecuteThread: '38' for queue: 'weblogic.kernel.Default (self-tuning)'"

Changes

Installed IPM 12.2.1.3

Cause

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