Exalogic Linux Physical: 126.96.36.199.X, 188.8.131.52.X OL6 Compute Nodes Hanging With "cpuidle_idle_call" & "intel_idle" Error Stack Trace
(Doc ID 2675358.1)
Last updated on JUNE 02, 2020
Applies to:Oracle Exalogic Elastic Cloud Software - Version 184.108.40.206.0 and later
This MOS Note applies to following Exalogic Linux Physical racks.
- 220.127.116.11.X Linux Physical racks with OL6 Compute Nodes
- 18.104.22.168.X Linux Physical racks with OL6 Compute Nodes
In Exalogic Linux Physical racks with running 22.214.171.124.X & 126.96.36.199.X PSU versions, Issue of OL6 Compute Nodes Hanging with "cpuidle_idle_call" & "intel_idle" error stack traces is seen.
Below are error messages seen in ILOM host console logs at the time of the OL6 Compute node hang.
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document