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OTP Messages Not Received By Users. (Doc ID 2679324.1)

Last updated on JUNE 12, 2020

Applies to:

Oracle SOA Suite - Version 12.2.1.4.0 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.1.4.0 version, Fabric

OTP Messages not received by users.


UMS not sending OTP messages to users.

An error occurred while processing an outbound message status.[[
oracle.sdpinternal.messaging.TransportException: Max number (10) of redeliveries reached, dropping. Status[Message ID = 79a031de0a145c0847cd8eea86e202d7; Gateway Message ID = <IPADDRES>||16BBDB64; Type = DELIVERY_TO_GATEWAY_SUCCESS; Address = SMS:<SMSNUM>; Recipient = null; CurrResend = 0; MaxResend = 0; Date = 03 Jun 2020 3:37:23 PM; Reporting Driver = <DOMAIN>/<SERVER>/ums_server1/usermessagingdriver-smpp:oracle_sdpmessagingdriver_smpp#MTNSMSC; Content = Outbound message delivery to remote gateway succeeded.]



ERROR
-----------------------
An error occurred while processing an outbound message status.[[
oracle.sdpinternal.messaging.TransportException: Max number (10) of redeliveries reached, dropping. Status[Message ID = 79a031de0a145c0847cd8eea86e202d7; Gateway Message ID = <IPADDRES>||16BBDB64; Type = DELIVERY_TO_GATEWAY_SUCCESS; Address = SMS:<SMSNUM>; Recipient = null; CurrResend = 0; MaxResend = 0; Date = 03 Jun 2020 3:37:23 PM; Reporting Driver = <DOMAIN>/<SERVER>/ums_server1/usermessagingdriver-smpp:oracle_sdpmessagingdriver_smpp#MTNSMSC; Content = Outbound message delivery to remote gateway succeeded.]


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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