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JPG Document Fails To Import With Capture Client and Java Heap Space Error Occurs (Doc ID 2681258.1)

Last updated on SEPTEMBER 27, 2021

Applies to:

Oracle WebCenter Enterprise Capture - Version 12.2.1.3.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to upload a specific JPG, with dimension of 9486 X 12518 2.5MB, to the WebCenter Enterprise Capture Client, the following error occurs:

Message:
 ice.driver.ImageCaptureDriverException: Error loading image file {C:\Users\[USER]\Desktop\[INV_NAME] - missing all characters.jpg}.
 Level:
 WARNING
 Stack Trace:
Error loading image file {PATH_TO/jpg - missing all characters.jpg}.
 oracle.importdriver.ImportDriver.captureImage(ImportDriver.java:387) ice.impl.AbstractICEImpl.captureImages(AbstractICEImpl.java:297) oracle.oddc.client.batchbuilder.AbstractICEBatchBuilder$ICEImageCaptureThread.process(AbstractICEBatchBuilder.java:317) oracle.oddc.client.batchbuilder.AbstractBatchBuilder$ImageCaptureThread.run(AbstractBatchBuilder.java:1038)
 
Java heap space
 java.awt.image.DataBufferInt.(DataBufferInt.java:75) java.awt.image.Raster.createPackedRaster(Raster.java:467) sun.awt.image.codec.JPEGImageDecoderImpl.allocateDataBuffer(JPEGImageDecoderImpl.java:337) sun.awt.image.codec.JPEGImageDecoderImpl.readJPEGStream(Native Method) sun.awt.image.codec.JPEGImageDecoderImpl.decodeAsBufferedImage(JPEGImageDecoderImpl.java:213) com.sun.media.jai.codecimpl.JPEGImage.(JPEGImageDecoder.java:110) com.sun.media.jai.codecimpl.JPEGImageDecoder.decodeAsRenderedImage(JPEGImageDecoder.java:46) oracle.importdriver.ImportDriver.captureImage(ImportDriver.java:377) ice.impl.AbstractICEImpl.captureImages(AbstractICEImpl.java:297) oracle.oddc.client.batchbuilder.AbstractICEBatchBuilder$ICEImageCaptureThread.process(AbstractICEBatchBuilder.java:317) oracle.oddc.client.batchbuilder.AbstractBatchBuilder$ImageCaptureThread.run(AbstractBatchBuilder.java:1038)

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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