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Error Connecting to Web Verifier Through Load Banancer "Your session is currently expired due to either a log out, or a timeout of 20 minutes. Please log on once more" (Doc ID 2682948.1)

Last updated on JUNE 22, 2020

Applies to:

Oracle WebCenter Forms Recognition - Version 11.1.1.8.0 to 12.2.1.4.0 [Release 11g to 12c]
Information in this document applies to any platform.

Symptoms

Customer is running Web Verifier 11.1.1.9.0 on two windows 2008 servers.  Both servers are running IIS 7.0 and are configured to host the Web Verifier application.  Recently both servers have been placed behind a load balancer.

If running the Worldwide Web Publishing Service on one server at a time then everything works fine. However if both IIS servers are running an error is returned as soon as the browser connects to the Load Balander URL. The error appears as:

Your session is currently expired due to either a log out, or a timeout of 20 minutes. Please log on once more

After retrying a few times it eventually lets the user in and displays an empty batch list (batches should be available).

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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