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"SSLHandshakeException" Error With Office 365 Connector As It's Unable To Find Certificates (Doc ID 2691803.1)

Last updated on MARCH 26, 2021

Applies to:

Identity Manager Connector - Version 12.2.1.3.0 and later
Information in this document applies to any platform.

Symptoms

Using the OIM 12c Office 365 connector. The new Office 365 public certificates were imported in OIM environment recently and were working fine but after couple of days there was an error related to the connector not being able to find the certificate:


The issue can be reproduced with the following steps:
1. Configure SSL between OIM and Office 365.
2. Import the certificates to OIM
3. Try to establish connection, error is encountered.
 

Cause

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In this Document
Symptoms
Cause
Solution


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