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Error "JPS-04028: Application with name "capture" does not exist" When Starting Capture After An Upgrade (Doc ID 2692087.1)

Last updated on JULY 22, 2020

Applies to:

Oracle WebCenter Enterprise Capture - Version 12.2.1.4.0 and later
Information in this document applies to any platform.

Symptoms

Capture 12.2.1.4.0 managed server fails to start after upgrade.  The upgrade had the following features:

The following is seen when connecting to the /dc-console page:

Error 404--Not Found

From RFC 2068 Hypertext Transfer Protocol -- HTTP/1.1:

xx.x.x 404 Not Found

The server has not found anything matching the Request-URI. No indication is given of whether the condition is temporary or permanent.

If the server does not wish to make this information available to the client, the status code 403 (Forbidden) can be used instead. The 410 (Gone) status code SHOULD be used if the server knows, through some internally configurable mechanism, that an old resource is permanently unavailable and has no forwarding address.

The additional info in the capture_server1.out file shows as:

Oracle WebCenter Enterprise Capture is starting...
Attempt: 1 to connect to the security store
Attempt: 1 to get application policy capture
Attempt: 2 to get application policy capture
Attempt: 3 to get application policy capture
Attempt: 4 to get application policy capture
Attempt: 5 to get application policy capture
Attempt: 6 to get application policy capture
Attempt: 7 to get application policy capture
Attempt: 8 to get application policy capture
Attempt: 9 to get application policy capture
Attempt: 10 to get application policy capture
Attempt: 11 to get application policy capture
Attempt: 12 to get application policy capture
Attempt: 13 to get application policy capture
Attempt: 14 to get application policy capture
Attempt: 15 to get application policy capture
Attempt: 16 to get application policy capture
Attempt: 17 to get application policy capture
Attempt: 18 to get application policy capture
Attempt: 19 to get application policy capture
Attempt: 20 to get application policy capture
Attempt: 21 to get application policy capture
Attempt: 22 to get application policy capture
Attempt: 23 to get application policy capture
Attempt: 24 to get application policy capture
Attempt: 25 to get application policy capture
Attempt: 26 to get application policy capture
Attempt: 27 to get application policy capture
Attempt: 28 to get application policy capture
Attempt: 29 to get application policy capture
Attempt: 30 to get application policy capture
Attempt: 31 to get application policy capture
Attempt: 32 to get application policy capture
Attempt: 33 to get application policy capture
Attempt: 34 to get application policy capture
Attempt: 35 to get application policy capture
Attempt: 36 to get application policy capture
Attempt: 37 to get application policy capture
Attempt: 38 to get application policy capture
Attempt: 39 to get application policy capture
Attempt: 40 to get application policy capture
Attempt: 41 to get application policy capture
Attempt: 42 to get application policy capture
Attempt: 43 to get application policy capture
Attempt: 44 to get application policy capture
Attempt: 45 to get application policy capture
Attempt: 46 to get application policy capture
Attempt: 47 to get application policy capture
Attempt: 48 to get application policy capture
Attempt: 49 to get application policy capture
Attempt: 50 to get application policy capture
Attempt: 51 to get application policy capture
Attempt: 52 to get application policy capture
Attempt: 53 to get application policy capture
Attempt: 54 to get application policy capture
Attempt: 55 to get application policy capture
Attempt: 56 to get application policy capture
Attempt: 57 to get application policy capture
Attempt: 58 to get application policy capture
Attempt: 59 to get application policy capture
Attempt: 60 to get application policy capture
oracle.security.jps.service.policystore.PolicyObjectNotFoundException: JPS-04028: Application with name "capture" does not exist.
at oracle.security.jps.internal.policystore.ldap.LdapPolicyStore.unsync_getApplicationPolicy(LdapPolicyStore.java:897)
at oracle.security.jps.internal.policystore.ldap.LdapPolicyStore.getApplicationPolicy(LdapPolicyStore.java:1019)
at oracle.odc.security.CaptureOPSS$13.run(CaptureOPSS.java:1231)
at oracle.odc.security.CaptureOPSS$13.run(CaptureOPSS.java:1223)
at java.security.AccessController.doPrivileged(Native Method)
at oracle.odc.security.CaptureOPSS.initDefaultUser(CaptureOPSS.java:1223)
at oracle.odc.applicationlifecyclelistener.CaptureApplicationLifecycleListener.startCapture(CaptureApplicationLifecycleListener.java:146)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at com.oracle.pitchfork.inject.Jsr250Metadata.invokeLifecycleMethod(Jsr250Metadata.java:388)
at com.oracle.pitchfork.inject.Jsr250Metadata.invokeLifecycleMethods(Jsr250Metadata.java:363)
at com.oracle.pitchfork.intercept.InterceptionMetadata.invokeLifecycleMethods(InterceptionMetadata.java:498)
at com.oracle.pitchfork.intercept.LifecycleEventCallbackInvocationContext.proceed(LifecycleEventCallbackInvocationContext.java:128)
at org.jboss.weld.ejb.AbstractEJBRequestScopeActivationInterceptor.aroundInvoke(AbstractEJBRequestScopeActivationInterceptor.java:73)
at org.jboss.weld.ejb.SessionBeanInterceptor.aroundInvoke(SessionBeanInterceptor.java:52)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
...

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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